Managing High Conflict Personalities

5 (7 votes)

1.5 CFP & CDFA Credits

An overview will be provided of five high conflict personalities which drive most high conflict cases, including: Borderline, Narcissistic, Histrionic, Antisocial and Paranoid. What to do and what not to do with clients with these traits will be addressed, including four key skills: Connecting with empathy, attention and respect (EAR); Analyzing Options with clients and others; Responding to hostility and misinformation with responses that are Brief, Informative, Friendly and Firm (BIFF); and Setting Limits on misbehavior with clients and others. Helping clients communicate and cope with difficult ex-spouses will be addressed.

Please note that the conference is live and in-person in Nashville, Tennessee. All schedules shown in the conference agenda are in central standard.

Book your hotel room before May 1st for a discounted rate!

VIEW THE CONFERENCE AGENDA HERE

Bill Eddy

LCSW, Esq.

Co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California

Bill Eddy, LCSW, Esq. is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with over 12 years of experience.

Bill serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 35 U.S. states and 13 countries.

He is the author or co-author of over 20 books, manuals, and workbooks. He is co-host of the podcast It's All Your Fault that he co-hosts with Megan Hunter, MBA, and has a popular blog on the Psychology Today website with over 6 million views.