Dealing with High-Conflict Personalities: How Financial Neutrals Can Disarm Blamers and Reach Resolution

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High-Conflict Personalities (or HCPs) are defined by the High Conflict Institute and Bill Eddy as “people that pick a Target of Blame and assault that person verbally, physically, financially, etc. High-Conflict People promote high-conflict divorces, lawsuits, and complaints against co-workers, neighbors, friends and family. They sue professionals, gather negative advocates, and cost employers lots of time and money. High-Conflict People convince everyone that it’s all your fault!” If you’re not ready for these people when they show up in your office, it’s highly likely that not only will the case not settle, but the HCP will ultimately blame you for the outcome.


Nancy Hetrick

CDFA®, AWMA®, MAFF®

Founder and CEO of Smarter Divorce Solutions in Phoenix AZ and the Divorce Financial Planner Training Center

Nancy Hetrick CDFA®,MAFF®  is the founder and CEO of Smarter Divorce Solutions LLC, and the Divorce Financial Planner Training Center as well as a Financial Planner with Smarter Money Solutions.

As a Certified Divorce Financial Analyst and forensic specialist, she assists divorcing clients by providing the financial expertise necessary to ensure the best possible outcomes. For financially complex cases, her team ensures all of the puzzle pieces are clearly identified and all strategies for division are explored.

She has over 25 years of experience in both investment management and financial planning and has specialized in divorce since 2011.

Nancy has become a nationally known trainer for Divorce Financial Planners and offers continuing education and intensive advanced training for CDFA® holders through www.DivorceFinancialTraining.com.

She is the author of “Divorce Financial Planning; Building a Successful Niche Business”, Divorce Is Not For Dummies; How To Cover Your Assets and the co-author of The Stress-Free Divorce, Volume 2.

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